Return and Refund Policy
At Sistaraa, every piece is packed with care — just like how we'd send a gift to our own sister. 🫶
As a small business, we currently do not offer returns, refunds, or exchanges for change of mind, sizing, or preferences. All sales are final.
If something’s wrong with your order:
We’re here for you! If your jewelry arrives damaged or has a manufacturing defect, please:
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Take an unboxing video (from opening to showing the issue — no cuts).
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Email us at sistara.jewelry@gmail.com within 48 hours of delivery.
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Once we verify, we’ll ask you to courier the product back to us.
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After inspection, we’ll offer a replacement or let you exchange it with any other product of the same value.
Your support means everything to us. Thank you for choosing Sistaraa. 💛
— Team Sistaraa
