Shipping Policy

At Sistaraa, we treat every order like it’s a little celebration — carefully packed with love and care. ✨

📦 Order Processing

• Orders are processed within 1–3 business days.

• Once your order is packed and shipped, you’ll receive a confirmation with tracking details.

🚚 Delivery Time

• After dispatch, delivery typically takes:

  • 3–4 business days for metro cities

  • 5–7 business days for other locations

💌 Shipping Charges

• Free shipping on all prepaid orders above ₹799

• A nominal shipping fee may apply for orders below ₹799/-.

📲 Order Tracking

• A tracking link will be shared via email or WhatsApp once your order ships

• You can use it to track your delivery in real time

❗ Delivery Issues

If your order is marked as “delivered” but you haven’t received it, please email us at sistara.jewelry@gmail.com within 48 hours, along with your order ID.